Join now - be part of our community!

Lens hood for 24-70 GMII

Lens hood for 24-70 GMII

My lens is still under warranty.  The release button for the lens hood no longer engages and I cannot find a way to request a warranty replacement.  Can anyone help?

2 REPLIES 2
profile.country.GB.title
jumpsuit
Expert

Hi @teprescott  and welcome to the Community :slight_smile:

Did you purchase your lens from Sony? If so it's best you contact Sony Support.

Have a look here  for details regarding support for lenses, although they don't work weekends.

 

 

Piscie
Community Team

Hey @teprescott, is there any physical damage in that button? If so, I'm afraid they won't be able to provide a replacement under warranty, but you should contact them directly to get the repair details.