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Sony α5000/ILCE-5000 flash issue

hlynurorn
New

Sony α5000/ILCE-5000 flash issue

I have a α5000 that seems to be working correctly with the exception of the flash. I am able to extend the flash using the dedicated button. This activates a lightning symbol with a yellow ball next to it. I understand this to be the camera telling me that the flash is being charged. However the symbol remains on screen and the flash does not seem to charge.

 

I have gotten intermittent use of the flash despite this. Maybe one or two photos with flash after a charge. This is not reliable though.

 

I assume there is a seperate battery dedicated to the flash. Could this be failing? Is this user replaceable assuming I had the parts?

 

I have reset and formatted and am on the most recent firmware (1.10).

 

- Hlynur

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Sean_Mc
Moderator

Hi Hlynur,

 

Welcome to the Sony Community.

 

I'd recommend getting in touch with the Sony Support team here for further help regarding this. 

 

Best wishes,

Sean