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Sony A7R4 wireless connection problems to macbook using imaging edge

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PFAAa7
Explorer

Sony A7R4 wireless connection problems to macbook using imaging edge

I have been trying to connect my camera to my macbook using imaging edge. The steps I carried out are:

1. Turn PC Remote function on

2. Set connection method to Wi-Fi direct

3. Change my network connection to match camera

4. Launch Imaging Edge Remote app

5. Double click on device name

I then continually get an error where imaging edge crashes, tried several times and usual tries at rebooting mac and camera with no success.

Note: Imaging Edge and Macbook are both up to date with latest versions of software

Any ideas I can try

Thanks, Peter

6 REPLIES 6
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Sean_Mc
Moderator

Hi there,

 

So I can try to help, could you let me know the error message you are receiving? 

 

Best wishes,

Sean 

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PFAAa7
Explorer

Hi,

The message I get is:

Remote quit unexpectedly

Click reopen to open the application again. Click report to see more detailed information and send a report to Apple

Kind Regards

Peter Allum
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The_Black_Rose
Specialist

Hi PFAAa7,

 

What's the MAC OS version installed on your MAC/PC?

 

Cheers,
The_Black_Rose

 

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PFAAa7
Explorer

macOS Catalina 10.15.1

Sent from my iPad
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Win_88
Specialist

Hi there,

 

I just took a look on the Sony website and it seems your operating system isn't supported:

 

http://support.d-imaging.sony.co.jp/www/disoft/int/pcenv/en/contents/index.html

 

Win_88

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lbennrup
Member

Hi, I experience same problem with A6100 and the OS is 10.15, aka Catalina.

So, when can we expect Sony to keep up with the pace;-)