topic Re: KD-49XG9005 HDMI Inputs show up twice. in Android TV

KD-49XG9005 HDMI Inputs show up twice.

Pebbleridge — Mon, 17 Oct 2022 14:38:32 GMT

Hi Guys,

For some reason when I press the Input button on the remote to switch between my HDMI inputs I get six options, when I only have three boxes connected.

All three show up twice but with different descriptions.

I assume it's due to me turning on Bravia Sync, so my Soundbar works automatically, but I don't understand why it should change the input list.

Any ideas?

Re: KD-49XG9005 HDMI Inputs show up twice.

Elodin — Thu, 20 Oct 2022 14:58:56 GMT

Hey, can you check if your TV is running on the latest software version from this link, also try clearing the cached data to refresh the TV by pressing Home - Settings - Device Preferences - Storage - Internal Shared Storage - Cached data - Clear. You can also try to forget all of synced devices on BRAVIA sync and then register them again from this link. I hope this helps

Re: KD-49XG9005 HDMI Inputs show up twice.

Pebbleridge — Thu, 20 Oct 2022 15:27:18 GMT

Hi,

Thanks for the advice.

I'll check the Software and clear the Cache as you suggested.

How do I "Forget" synced devices? When I go the Bravia Sync settings all the devices are always on the list (whether they are powered up or not.

Paul

Re: KD-49XG9005 HDMI Inputs show up twice.

Elodin — Thu, 20 Oct 2022 16:04:30 GMT

Hey,

You can forget the synced devices by going to [BRAVIA Sync device list] and then start removing the devices, also you'll find a blue toggle button when you access the [BRAVIA Sync control], if you press on it, you can switch it off.

Re: KD-49XG9005 HDMI Inputs show up twice.

LightFoot — Fri, 21 Oct 2022 09:44:58 GMT

Hi @Pebbleridge

In my many (many) years of using Sony Bravia Sync I cannot remember a time when the inputs don't show up twice. It doesn't matter which one of the two you choose, the result is the same.

Re: KD-49XG9005 HDMI Inputs show up twice.

Pebbleridge — Fri, 21 Oct 2022 11:32:33 GMT

Hi @LightFoot

Thanks for the info, I'll probably give up on that aspect.

Another problem I'm having is getting Bravia Sync to turn On the TV when I turn On my Arris 4K Freesat box . It does turn Off the Arris when I turn Off the TV.

Any ideas.

Re: KD-49XG9005 HDMI Inputs show up twice.

LightFoot — Fri, 21 Oct 2022 11:57:02 GMT

@Pebbleridge wrote:
Another problem I'm having is getting Bravia Sync to turn On the TV when I turn On my Arris 4K Freesat box . It does turn Off the Arris when I turn Off the TV.
Any ideas.

Hi @Pebbleridge That will be a setting in you Freesat box. Look for HDMI Control or C.E.C. Normally it is the other way around, for instance on the Sky Q box it switches on the TV but does not switch the TV off because Sky Q does not include that feature.

Re: KD-49XG9005 HDMI Inputs show up twice.

Pebbleridge — Tue, 25 Oct 2022 08:20:08 GMT

Hi @LightFoot

I've looked through the Arris Freesat box manual and all the options I can find in "Settings" and I can't find anything referring to HDMI or CEC Control.

The Arris box is poor in other areas, so I guess this is another issue.

Re: KD-49XG9005 HDMI Inputs show up twice.

Pebbleridge — Tue, 25 Oct 2022 08:23:19 GMT

Hi @Elodin

I'm sorry but I must be a bit dumb, I can not figure out how to forget the synced devices. I have the list but it just shows everything.

How do I forget the ones I don't want to control?

Re: KD-49XG9005 HDMI Inputs show up twice.

Elodin — Tue, 25 Oct 2022 16:06:14 GMT

Hey @Pebbleridge

When you navigate to BRAVIA Sync Settings, you'll find BRAVIA Sync control as the first option with a blue toggle next to it, you press on it and the TV will ask you if you want to disable BRAVIA Sync control, say yes and now it is switched off.

Re: KD-49XG9005 HDMI Inputs show up twice.

Pebbleridge — Wed, 26 Oct 2022 08:33:51 GMT

Hi @Elodin

Unfortunately, the option to turn off Bravia Sync Control is not available on my TV because I have a Soundbar connected via HDMI (ARC).

Re: KD-49XG9005 HDMI Inputs show up twice.

Anonymous — Fri, 28 Oct 2022 10:09:07 GMT

This might be a bit silly but have you tried to go to Manage inputs in External inputs and delete the duplicate ones?

Re: KD-49XG9005 HDMI Inputs show up twice.

Pebbleridge — Fri, 28 Oct 2022 10:37:47 GMT

Hi @Anonymous

Sorry that doesn't work.

I've been there but the "extra" Inputs don't appear in the Inputs section, only the "Real" ones.

I did try the opposite way round and used the hide option on one of the "real" ones, hoping the "extra" one might still show, but that doesn't work either, both disappear when you hide one.

But thanks for offering the suggestion.

Re: KD-49XG9005 HDMI Inputs show up twice.

Anonymous — Fri, 28 Oct 2022 10:44:23 GMT

If it won't disappear with all that, I think a factory reset will be the way to go 😞