topic Re: People hear themselves when talking to me on Hangouts/Skype in XPERIA archive

People hear themselves when talking to me on Hangouts/Skype

dmitryperets — Fri, 24 Jul 2015 22:33:15 GMT

Hi,

If I use Hangouts/Skype on my Xperia Tablet Z, people complain about my tablet echoing their voice back to the microphone. So they hear themselves. I tried to test it and I couldn't a clear result... Sometimes it was better, sometimes worse. Depends on how I hold it, I think. But I couldn't figure out the rule. So I wanted to ask for others experience with this...

Of course, I am talking about scenario when you don't use headphones. With headphones it all works fine.

Re: People hear themselves when talking to me on Hangouts/Skype

Uliwooly — Fri, 24 Jul 2015 23:48:13 GMT

@dmitryperets

Just to clear this out, you don't experience this on regular calls?

Re: People hear themselves when talking to me on Hangouts/Skype

dmitryperets — Sat, 25 Jul 2015 07:14:43 GMT

No, I am talking about a tablet, so no regular calls...

Re: People hear themselves when talking to me on Hangouts/Skype

dmitryperets — Tue, 04 Aug 2015 18:11:49 GMT

Anyone can share his/her experience on this?

Re: People hear themselves when talking to me on Hangouts/Skype

xavinux — Tue, 04 Aug 2015 18:32:08 GMT

Hi @dmitryperets

Which version of Android is your device running ?

Best Regards,

Re: People hear themselves when talking to me on Hangouts/Skype

dmitryperets — Tue, 04 Aug 2015 18:45:12 GMT

Hi @xavinux,

Right now - Lolipop 5.0.2 (can check the build later, but it is the latest for Xperia Tablet Z). But the same happened also on earlier versions - I was always using the headphones for this reason. Otherwise people were complaining that they were hearing their own voice...

Re: People hear themselves when talking to me on Hangouts/Skype

xavinux — Tue, 04 Aug 2015 18:50:07 GMT

Hi @dmitryperets

This also happens when you answer calls on your device or only with the Skype app ?

Best Regards,

Re: People hear themselves when talking to me on Hangouts/Skype

dmitryperets — Tue, 04 Aug 2015 18:52:08 GMT

Skype and Hangouts. I have WiFi-only tablet, so can't call

Re: People hear themselves when talking to me on Hangouts/Skype

xavinux — Tue, 04 Aug 2015 19:03:58 GMT

Hi @dmitryperets

I suggest you to first run a backup of the device information like this:

http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

Then try performing a system repair using PC Companion:

http://support.sonymobile.com/global-en/xperiatabletz/tools/pc-companion/

I hope can be useful.

I'm at disposal for any question.

Best Regards,

Re: People hear themselves when talking to me on Hangouts/Skype

dmitryperets — Tue, 04 Aug 2015 19:12:24 GMT

I actually did it recently, when updating to latest Android. It didn't help.

Re: People hear themselves when talking to me on Hangouts/Skype

xavinux — Tue, 04 Aug 2015 19:26:18 GMT

Hi @dmitryperets

I think could be a hardware issue. I would consider in this case contacting a Sony service at:

http://www.sonymobile.com/global-en/support/contact-us/

I hope can be useful.

I'm at disposal for any question.

Best Regards,

Re: People hear themselves when talking to me on Hangouts/Skype

drlmiles1 — Mon, 31 Aug 2015 17:56:24 GMT

It's a common problem with certain cases. Try taking it out of any case you are using, and avoid covering the speakers and microphone