topic Re: No power in XPERIA archive

No power

Sp1987 — Sun, 30 Aug 2015 11:50:41 GMT

When I plug my charger in a red light comes on but nothing else happens . Anyone had this before?

Re: No power

_alexdon_ — Sun, 30 Aug 2015 12:01:01 GMT

Are you charging to a USB port or directly to wall socket?

Re: No power

Sp1987 — Sun, 30 Aug 2015 12:13:10 GMT

Directly to wall socket

Re: No power

_alexdon_ — Sun, 30 Aug 2015 12:39:17 GMT

Press power button and volume up at the same time until you feel 3 vibrations. After that, let the device charge for 2-3 hours.

Re: No power

Sp1987 — Sun, 30 Aug 2015 12:56:30 GMT

Not getting any vibrations

Re: No power

_alexdon_ — Sun, 30 Aug 2015 12:57:37 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).