topic UBP-X800 in General chat

UBP-X800

Eon123 — Thu, 25 Oct 2018 09:18:42 GMT

I have just brought a Sony UBP-X800 player and linked it to a HT ST5000 sound bar. And still do not get Dolby Atmos when I log onto netflicks. If I use my PC linked to the sound bar Netflicks works fine with atmos .

I have adjusted the audio setting as suggested on youtube; BD audio Mixer off!

Done a complete factory reset and adjusted the Mixer setting to off again and still no Atmos

Is there anything I am doing wrong with the player?

Re: UBP-X800

EdwinaU — Sun, 28 Oct 2018 13:29:07 GMT

Hi Eon123,

Welcome to the community.

We will check this further and let you know what we find out. Maybe some other members will have some advice to share too.

Best wishes,

Re: UBP-X800

Eon123 — Sun, 28 Oct 2018 14:44:06 GMT

Thanks for the reply.

Just a thought....I checked with Netflixs to see what devices are compatible for their dolbyAtmos releases and see that the UBP-X800 is not listed at the moment.

Could this be the reason I am not able to get atmos on netflixs via the blu-ray player X800

Regards

Ian

Re: UBP-X800

Win_88 — Mon, 29 Oct 2018 17:51:31 GMT

Hi Eon,

I also found a link by Netflix that lists devices that support Atmos and the X800 is not listed there yet:

https://help.netflix.com/en/node/64066

So I think this is normal until Netflix introduce native support on the platform.

Win_88