Summer Cashback 2018 delays?

Eddie9802 — Tue, 06 Nov 2018 07:51:45 GMT

I purchased a HX90V in August from a Sony authorised dealer participating in the cashback scheme.

i submitted my claim on 4th October (having waited at least 30 days since purchase) and received email confirmation and a claim reference number.

Since then I’ve heard nothing. I clicked on the link in the confirmation email to check my claim status but inevitably the page is down and I have no other way to contact Sony to chase this up.

Can anyone provide me with an email address for Sony so I can chase this up? I would have though 28 days would be enough time to validate and pay the cashback. Has anyone else experienced delays despite sending all the correct information?

Thanks

Re: Summer Cashback 2018 delays?

Sean_Mc — Wed, 07 Nov 2018 17:02:26 GMT

Hi Eddie,

Welcome to the Sony Community.

You can get in touch with the support team here.

Best wishes,

Sean Mc

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Summer Cashback 2018 delays?

Re: Summer Cashback 2018 delays?