topic You tube problem CB4E 28MM BC5F in General chat

You tube problem CB4E 28MM BC5F

Abbifer — Thu, 08 Nov 2018 12:16:54 GMT

So I’m trying to use YouTube and knowing full well my WiFi is fine and have good signal as I can use Netflix perfectly fine and any other internet based item! However whenever I try and use Netflix I always get a error occur and I don’t understand why it’s telling me to report the ID to help fix the problem : CB4E 28MM BC5F can anyone help me as to why my YouTube isn’t working on my tv please?

Re: You tube problem CB4E 28MM BC5F

Sean_Mc — Sat, 10 Nov 2018 11:03:47 GMT

Hi there,

Welcome to the Sony Community.

So I can try to help, can you let me know the full model number of your TV?

Best wishes,

Sean Mc