topic Re: SLT-A77V Panorama mode fails in Alpha & NEX interchangeable lens cameras

SLT-A77V Panorama mode fails

jrfrbel — Sun, 25 Nov 2018 16:39:31 GMT

Hi,

The panorama function worked very well in the past. And now, with the same Lenses, it stops with the hint to move slowly. Steadyshot is activated, but there is an (!) behind the Steadyshot symbol. Body and lenses had been always at the Sony service, but the answer is: "Camera and lenses are OK". But not to have a Panorama function is not OK!

I assume the service (Geissler) is not able to check this Item seriously.

Camera has been reseted, Firmware is the newest available. - any ideas for solving?

Is there any Sony manufacturers service point?

Thanks in advance

Re: SLT-A77V Panorama mode fails

jumpsuit — Mon, 26 Nov 2018 10:31:59 GMT

Hi @jrfrbel and welcome to the Community

As you've already tried resetting and updating,

its probably best to give Support a call about this

on +44 (0) 2073652810

Keep us posted.

Re: SLT-A77V Panorama mode fails

jrfrbel — Mon, 26 Nov 2018 12:22:18 GMT

Hi and thanks for the answer,

is there also a german language hotline available?

because i use this forum but i am living in Germany.

until later...

Re: SLT-A77V Panorama mode fails

jumpsuit — Mon, 26 Nov 2018 12:59:01 GMT

Hi again

The German Support details are Here

Let us know what happens.

Cheers

Re: SLT-A77V Panorama mode fails

jrfrbel — Mon, 03 Dec 2018 13:47:49 GMT

Its a strange thing, because "Geissler" service in germany is the one and only certified by Sony...

Just they told me that the camera / body is OK and repaired the TAMRON Lens => OK now. But they did not check the Panorama function resp. did not answer this Item. but it fails as before.

German Sony hotline suggested me to send the Camera + Lens agin to Geissler.

But i am not happy with this imagination, since i´ve had sent this items already two tims before witout any success.

So i think i will stitch the panoramas in future with software solutions

Any other ideas?

Re: SLT-A77V Panorama mode fails

morphfromthenorth — Tue, 04 Dec 2018 20:36:02 GMT

Please could you try using a faster SD card - 95mb+ ?

It could be that the SD card is struggling to write the individual photos to the card.

Worth a try 🙂