Ecran bleu + erreur system_service_exception

yonde12 — Wed, 09 Jan 2013 15:17:10 GMT

Bonjour,

J'ai acheté un ordinateur portable ultrabook Sony il y a quelques jours et c'est la 3e fois que je le change (toujours sous garantie).

Assez souvent j'ai un écran bleu + redémarrage suite a une erreur "system service exception.

J'ai analysé les erreur grace au logiciel "WhoCrashed" dont voici u rapport :

crash dump file: C:\Windows\Minidump\010913-27970-01.dmp

This was probably caused by the following module: mfeavfk01.sys (Unloaded_mfeavfk01.sy+0x3CBF0)

Bugcheck code: 0x3B (0xC0000005, 0x4FC34000, 0xFFFFF8801C860BF0, 0x0)

Error: SYSTEM_SERVICE_EXCEPTION

Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mfeavfk01.sys .

Google query: mfeavfk01.sys SYSTEM_SERVICE_EXCEPTION

crash dump file: C:\Windows\Minidump\010913-26676-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x7B040)

Bugcheck code: 0x3B (0xC0000005, 0x38839000, 0xFFFFF8801A7C5BF0, 0x0)

Error: SYSTEM_SERVICE_EXCEPTION

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Merci de votre aide et de m'indiquer quel format de fichier supportent les pieces jointes.

Re: Ecran bleu + erreur system_service_exception

V57... — Sun, 13 Jan 2013 01:02:16 GMT

Bonsoir yonde12,

Soyez bienvenu au forum de Sony...

Je crois que le problème proviennent de McAfee...essayez désinstaller McAfee et

téléchargez le programme MCPR (McAfee Consumer Products Removal Tool. et activez Windows Defender...

Cordialement

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Ecran bleu + erreur system_service_exception

Re: Ecran bleu + erreur system_service_exception