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55XF9005 gives off unpleasant odour

SOLVED
profile.country.GB.title
Hackers48
Explorer

55XF9005 gives off unpleasant odour

I recently bought this TV and since the first time I switched it on it has given off a nasty electrical/electronic type smell, which I hoped would go away after a couple of days. Unfortunately it hasn’t improved, in fact it gets worse when playing HDR content. The smell is so bad it gave me headaches every time I used it, so I am having to return it for a refund.

 

I read from reviews that the TV should run relatively cool, yet my TV felt quite hot to the touch at the top after HDR had been running for a while.

 

It is a real shame as I loved the picture quality, but am concerned that I may get another with the same issue, so don’t have much confidence in this model, hence asking the retailer for a refund, rather than a replacement.

 

It may be that I was just unlucky and got a faulty one but I wondered if anyone else had similar issues and if so did you get it resolved?

 

 

12 REPLIES 12
profile.country.GB.title
hackers253
Explorer

Yes that is exactly where the odour was coming from on mine. Mostly from top left when viewed from front.

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gustavs
Member

Did they mention what the problem was when you returned it?

 

My smell is actually coming mostly from the top left when viewed from BACK.

profile.country.GB.title
hackers253
Explorer

No sorry I never found out. I just returned to the store and got a refund.