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bravia netflix has started to audio descriptions for blind

SOLVED
profile.country.GB.title
sparky8787
New

bravia netflix has started to audio descriptions for blind

Hi, 

 

I have a KD-55S8505C and all of sudden the audio descripitions have started in netflix. It's so annoying how do I turn it off. It's only doing it in netflix though. 

 

Software version 5.1.1 

 

Please help before I go mad. 

 

Thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Hi there

 

Seems like you have changed the Audio settings in Netflix.

 

Before playing the Movie/Show, choose "Audio and Subtitles".  Then another menu will appear.  Ensure either "English" or "English 5.1" is selected and not "English - Audio Description".  See example screenshots.

 

Netflix - Audio Description 01.JPG

 

Netflix Audio Description 02.JPG

 

Cheers

View solution in original post

2 REPLIES 2
Anonymous
Not applicable

Hi there

 

Seems like you have changed the Audio settings in Netflix.

 

Before playing the Movie/Show, choose "Audio and Subtitles".  Then another menu will appear.  Ensure either "English" or "English 5.1" is selected and not "English - Audio Description".  See example screenshots.

 

Netflix - Audio Description 01.JPG

 

Netflix Audio Description 02.JPG

 

Cheers

profile.country.GB.title
sparky8787
New

Thanks that's fixed it. It was in a slightly different place. 

 

Doh! the kids turned it on. I reset the tv and it was still there. 

 

Thanks very much.