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Disney Plus App - UK TV Region

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jaydeo
Explorer

Disney Plus App - UK TV Region

I bought my XR55X90LU in June 2024 in the UK where Disney+ is available but I can download the app on the TV because it says "app is not available in my country.

 

How can i fix this problem?

9 REPLIES 9
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LightFoot
Specialist

Hi @jaydeo   Does your Bluetooth remote not have a Disney+ button on it? My A95K has and the Disney+ App is loaded by default. Probably part of the base o/s. Just checking that you are not using a VPN or ISP that thinks you are not in the UK.

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SatoruGojo
Community Team

@jaydeo Make sure the goolge account you use was created in the UK cause this sometimes what shows that error.

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jaydeo
Explorer

my youtube membership is based in ukraine.  but its tied to my google account which was created in the UK

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jaydeo
Explorer

ive used a vpn when signing up to youtube but my google account was created in the UK

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LightFoot
Specialist

Hi @jaydeo   What location does https://www.iplocation.net show, using the internet browser on your TV?

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jaydeo
Explorer

image.jpg

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jaydeo
Explorer

My internet for the TV shows I’m in the UK

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jaydeo
Explorer

Hi @LightFoot 

i went on to sony pictures core and unfortunately the prices of the movies are not in GBP and in the local currency of what i am paying when i signed up to youtube premium.

 

I think my google payment is now 100% locked into the currency where i first signed up to youtube premium.  Which is so odd.

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SatoruGojo
Community Team

Can you try another google account if that's possible? @jaydeo