I cant find how to turn off commentary for the blind

[batesempire]

I cant find how to turn off commentary for the blind can any one help

[lesleywilton]

i dont have dual sound either

[Anonymous]

Please contact Sony Support.

Contact details in the link below:

http://www.sony.co.uk/support/en/contact

My advice, you would be better off phoning them during the day.

[Caledonian_TV]

@lesleywilton  - By any chance, are you using a 'set top box' such as a sky box, freeview box, or one provided by a cable provider to 'tune in' your programmes? 

I believe Audio Description is a feature of DVBT-2...   I don't think your TV's tuner is 'Freeview HD'?  - (it's standard DVBT). Therefore if you're using an external 'box' (tuner) to get the HD channels, the control to turn audio description on or off will be on the remote for your 'box'...  Not the one for the TV.

[red_snapper]

Had the same problem ( 4K UHD x 65” Bravia).

Turns out it was the Freesat box, and not the T.V at all.

[Boxtrees1961]

Sony KD55XE8596 cannot turn off narrative on tv