KD-55AF8

[ushert]

Hi

Does anyone know why when im playing a movie via usb in MKV format I have no sound on tv but when I play on a pc its fine. This has just started happening. tia

[Anonymous]

Hi there,

Have you updated your KD-55AF8 to the latest firmware?

Best wishes,

M

[ushert]

Hi yes it tells me latest software is installed. Regards Tom Usher.

[ushert]

Hi

Tv is saying the software is up to date 

[LightFoot]

Hi @ushert   The TV saying the software is up to date and being up to date are different things 😐

https://www.sony.co.uk/electronics/support/oled-tvs-android-a8f_af8-series/kd-55af8/downloads/000162...

[ushert]

I am at work at the min but will check when I get home. If it's not do I download to usb and install from there.

[ushert]

Hi

Just checked and firmware is up to date.

Thanks 

Tom.