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KD-65X8509C keeps automatically shutting down

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mdbeattie42
Explorer

KD-65X8509C keeps automatically shutting down

Hi 

I returned home from work today to find my tv automatically resetting , it appeared to be performing a soft reset and running through the motions ( displaying the android logo) so I assumed that it had an update and downloaded it itself. The tv turned on and run as normal for around 1-2 mins then it switched itself off. I thought this was part of the update so turned it back on using the Sony remote. Continued watching tv and it turned itself off again after the same short time period. 
So far i have attempted to perform a soft power reboot using the remote ( no joy) and I have tried the factory data reset using the buttons on the rear of the tv again no joy. Anyone had the same issue ? 
thanks 

Matt 

1 REPLY 1
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mdbeattie42
Explorer

I should note two things . When attempting the factory reset using the tv buttons the led light turns green briefly but does nothing after and  that the remote is non responsive when the tv turns on for the 1-2 min period so I can’t navigate the home menu to attempt the factory reset there.