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Sky Q remote not switch off tv

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standishman65
New

Sky Q remote not switch off tv

KD-55XH 9505 cannot switch off with Sky Q remote,set up with Bravia Sync,exact model number selected on Sky Q box ,done power downs.Any help please.

12 REPLIES 12
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LightFoot
Specialist

Hi @standishman65 

 

Sky Q does not turn off any TV using HDMI Control (Bravia Sync/CEC/etc.). That function is not included with Sky Q.

 

Assuming that the remote has been correctly paired with your TV then hold down the Sky Q remote power button for 2-3 seconds and that should put the TV into standby. So it requires two presses on the Sky Q remote power button. Short one for Sky Q and longer one for the TV..

Piscie
Community Team

Hey @standishman65, this issue is related to the Sky Q box. Have you tested the Bravia Sync features with the Sony remote? Does it turn On/Off both devices? As this feature is mainly allowing you to use your TV's remote to control other Bravia Sync compatible devices.

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Matt84K
Explorer

Thanks for this.

I have just upgraded our Bravia and was having issues with the restart problem.

 

Bang on 3 seconds and off it goes.

 

Happy wife Happy life!!

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Elodin
Moderator

Hi @Matt84K, you should probably check this article here: Link. I hope this helps

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Matt84K
Explorer

Thanks Elodin

 

Still getting my head around the myriad of settings and getting my soundbar to play nice.....

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Matt84K
Explorer

Double post!

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SkyNet404
Specialist

What's wrong with the soundbar itself? Is it a Sony SB? Or not? 

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Matt84K
Explorer

Hi SkyNet

 

Its a Sony soundbar. Just a few issues regards menus etc. Think I'm there now. It was a lag in lip sync which I eventually found. Typical bloke in that connect it all up and then read a manual when something isn't right. Or that's what the wife says but what do they know? LOL

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royabrown2
Hero

@Matt84K 

 

Wives know:-

Switch it off and switch it on again.

Reboot it.

Reset it.

Go in the other room and watch the non-Sony TV there 😛


My favourite bedtime reading is a Sony product manual…