Sony AG8 full screen/wide screen

[donyderek]

Whilst watching standard tv, the tv shows full screen,then some adverts are then shown in wide screen format, the next advert full screen and so on.

The problem is worse watching you tube, with the tv changing from wide to full during the same film, it appears every time the film changes its view the screen changes.

My previous sony handled the same ads and you tube and never changed its screen size. Am I missing something quite obvious here, I have changed a few things in home/settings screen ratios, but nothing seems to work

my tv is a KD 55AG8. thanks for any help guys.

[Pascale_F]

Hi donyderek,

Welcome to the community.

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

[rooobb]

It is not easy to understand what you mean (starting with the wording : your tv is a wide screen one, so by definition wide screen is full screen), may be a video could help. 

[The_Black_Rose]

Hi Donyderek,

That's a bit unusual. I was thinking that this may be related to the broadcast until you mentioned that this happens on Youtube as well.

Which picture settings are you using? If you can share a video showing what happens it'll be great.

Cheers,
The_Black_Rose

[donyderek]

My tv is a 2019 AG8. Just 2 weeks old.

The aspect ratio settings are

Display / Screen

Wide mode       FULL

Auto wide.         OFF

4:3 default.        OFF

Auto display area.  OFF

Display area.        FULL PIXEL.

Have played about with the settings but cannot get the screen to stay full, by that I mean to fill the entire screen with picture media.

A programme is fine, constant picture

When the ads appear then the screen will switch from full screen to wide screen by wide screen I mean with large black bands top and bottom.

You tube vids some are fine others switch constantly between the two formats, usually when a view is changed. Annoying for a top end tv.

[rooobb]

It doesn't mean anything that your tv is new or a top of the line. It depends on the content you see

Have a look at the warning in your user manual.

https://helpguide.sony.net/tv/gaep1/v1/en/08-02_07.html

[donyderek]

Can do without silly comments just trying to give people full and accurate
facts. It is new, meaning it is a new 2019 model. Thanks for your post

[rooobb]

What is silly in your opinion? That also in the manual it says: beware of what your brodcaster is transmitting "before give people full and accurate facts"?

[donyderek]

Would you explain please 'beware of what your brodcaster is transmitting .
I consult my EPG select a programme and expect it to be shown on my tv in a
format that is watchable not switching from wide to full format.
I have tried various settings in display/screen settling for wide mode
Full, autowide Off, 4x3 default Off.
This as best as possible but still get adverts shown in changing formats
wide and the next one in full. YouTube will even show the same vid in
changing formats. It appears I have to settle for the current settings and
its problems or set the wide mode to zoom and get a distorted picture. As
one would appreciate not what one would expect from a top end tv. Is the
manual you refer to online.
Again thanks for taking time to reply

[rooobb]

@donyderek  I didn't mean to upset you. But maybe due to the forum format it is not easy to understand each other...

What I really do not understand (or maybe I do not comprehend) is: if the tv  play let's say  a show filmed and broadcasted in 16:9 it will show covering all you 16:9 panel (if understood well your full format). Than suddenly the broadcaster stop it and send you a advertising... that is filmed in cinemascope (21:9 or wide mode as you call it): what happens? the broadcaster send it in the same 16:9 format adding a black bar bottom and top! and you will see that, but for the TV NOTHING has changed. The tv doesn't look at the content of what is displayed (ok, something yes in order to upscale it to 4K, but it doesn't apply to this) and display it as it receives by the broadcaster. a 16:9 image showing a 21:9 footage with top and bottom bars.

There are different scenarios in which the autoformat of the tv applies (but it doesn't seem your case). Some brodcasters (often a very small regional one) may still use the old pretty 4:3 CRT like format. In this case you may choose to adapt the signal (that is marked as 4:3) to widen it to 16:9 enlarging the picture received or just let it like is brodcasted and fill with later black bars the void (this is done by the tv). But if the broadcaster also in that case choose to send a 16:9 signal containing a 4:3 footage with later black bars... the tv won't be able to do nothing!!

The same is for any app (here I was talking about th digital or satellite tuner) or and hdmi input: if the footage is in original format than the tv is capable to adapt (for me is wrong in any case but doesn't matter if you like it), but if it is encoded as a full  16:9 video it will be shown as it is. With black bars.

I was able to describe what you see better?