Voice activation not working,Bluetooth issue.

[Pigmalism]

My voice activation is not working as there is an error with my Bluetooth.

Even though I turn it on it turns itself back off so it seems.

Any ideas ?

[rooobb]

Did you try a simple restarting of the tv? Or in case it does not solve a full factory reset? 

Remember to state always the full tv model in any case

[Pigmalism]

YesI have tried that to no avail.

[Pigmalism]

It’s the KD55XE8396

[rooobb]

Have you tried both? If yes there could be some problem with th wifi/bluetooth board...

[Pigmalism]

Yes tried both.

Ill get onto support then.

Thanks.