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Battery not charging properly

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naphili
Visitor

Battery not charging properly

Hi I've had my bloggie since Nov 2011. When I try to charge the battery it seems to work ok, light starts off orange, then goes out once charged - but when I try to use it there is virtually no battery life. This happens whether or not I use the usb extension. Is there an update I need or can I get a replacement battery as it's less than a year old?

Thanks :slight_smile:

1 REPLY 1
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blaireau_photo
Visitor

Hello naphili - Welcome to the Sony Forums :slight_smile:

As you mention that the product is under a year old, I would recommend contacting Sony Customer Services to see if it could be down to a physical fault within the camera. If this is the case, you would be well inside of the manufacturer's warranty period and it would make sense to try this first.

The contact details are in the following forum thread:

http://www.sony.co.uk/discussions/message/651957#651957

Thanks,

Simon