I have read many messages saying how difficult it is to receive cash back from Sony, but hoped this would not apply in my case. Unfortunately I have just received an email saying my claim had been rejected as I sent order confirmation rather than the invoice. This is very surprising as it clearly shows INVOICE in large letters half way down the page and gives the invoice number. I have resubmitted my claim, but am wondering whether Sony will find some other specious reason to deny my claim, as seems to have happened with many other people.
Mike
