Connecting RX100 M3 to Wifi

[ela_jane]

Hello,

I recently bought the Sony RX100 model 3. I'm following the manual instructions to connect to the wifi in order to send an image to a smartphone or laptop. However, this doesn't seem to be working for me.

I've entered my home wifi network password for the Access Point Set. on the camera. The DIRECT-Q9C2-DSC-RX100M3 network comes up on my phone, and says 'connected, no internet.'

With the laptop, I get a message saying 'information of the computer where the data is to be saved is not set to the device. Connect the computer to the device with a USB cable and set it' appears on the camera. However, when I connec the laptop and camera with a USB cable, there doesn't appear to be any options for setting where the data is to be saved.

Any advice on this would be much appreciated!

Best wishes,

Ela Jane

[IamNic]

Hi @ela_jane,

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ela_jane schrieb:

I've entered my home wifi network password for the Access Point Set. on the camera. The DIRECT-Q9C2-DSC-RX100M3 network comes up on my phone, and says 'connected, no internet.'

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Why do you prime the camera to connect to your home WiFi, if you then directly connect your PC/smartphone to your cameras WiFi hotspot?

If you use direct connection, you need PlayMemories software.

For your smartphone/tablet you need "PlayMemories Mobile" and for your PC/MAC you need "PlayMemories Home".
 

- Nic

[ela_jane]

Thank you very much for getting back to me, Nic! I have PlayMemories on my smartphone and PC. I took the camera to the retailer I bought it from. The staff there can't see why it's not working either. They said it's a known problem though and may require a software update ... hopefully they'll be able to sort it tomorrow! 

Thanks again,

EJ

[Blueroomexit]

Does Rx100 M3 even have a QR code you can scan? I can’t even find it.