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DSC-RX100m7 cannot register extended 1 year support

profile.country.GB.title
elaherd
New

DSC-RX100m7 cannot register extended 1 year support

I can register my new dsc-rx100M7 for the 1 year extended service plan.  It does not appear on the list (latest model on the list is M5) When I type in the model number manually it will not accept it and the whole page is then cleared of all my inputs.  I have contacted Sony Support via email but all I got back was how to register my product (which I have already done!  Please advise the way forward.

2 REPLIES 2
profile.country.GB.title
elaherd
New

Sorry that post should read I CANNOT register the RX100M& for 1 year extended service plan

profile.country.FR.title
KeithHET
Explorer

I had similar but not identical problem. I found changing the browser to ms edge worked for me.