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My RX 100 has failed less than a month after the 1-year warranty ended.

RÉSOLU
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anbryce79
Nouveau

My RX 100 has failed less than a month after the 1-year warranty ended.

My camera has stopped functioning only a few weeks after the warranty has run out. I am extremely disappointed and I am trying to find out what I can do, if I can talk to someone, what may be wrong, maybe I could get an estimate of costs or try a new battery. I haven't mistreated it, got it wet or dropped it. It was my birthday present last year and I am very unhappy.

1 SOLUTION APPROUVÉE

Solutions approuvées
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jumpsuit
Expert

Hi @anbryce79 and welcome to the Community :slight_smile:

 

If you contact Sony Support on +44 (0) 2073652810

they will be able to help diagnose the problem

and let you know potential costs.

 

Voir la solution dans l'envoi d'origine

2 RÉPONSES 2
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jumpsuit
Expert

Hi @anbryce79 and welcome to the Community :slight_smile:

 

If you contact Sony Support on +44 (0) 2073652810

they will be able to help diagnose the problem

and let you know potential costs.

 

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anbryce79
Nouveau

Thanks very much. 🙂