download photos DSC-H300

[Sorede]

When camera connected to Windows 10 to download, shows images available - will not download first image then screen closes and laptop returns to desktop image. Used to download multiple photos without any problem - not now!

[Anonymous]

Hi there,

Hopefully a community member will be able to help.

Best wishes,

M

[Joe_Dohn]

Have you tried uninstalling the app and reinstalling it? This sounds like a software glitch to me.