Paid for TV, then no stock

[BangorVicar]

Fantastic, I bought a TV from Sony Store on Saturday, paid for it, then five minutes later it says there is no stock.

How can they take your money and leave you in limbo? I could have bought from Currys today, only difference no soundbar, but £7 cheaper.

Bit annoying. Anybody else get stitched up like this?

[Anonymous · Accepted solution]

Hi there

I fully understand that you are annoyed (as I would be too).  I have raised this as an issue to Sony and they should be contacting you.  Please ensure that your contact details are correct in your profile.

Please let us know how you get on afterwards anyhow

Cheers

[BangorVicar]

Thank you 

[BangorVicar]

Being shipped today. Thanks to all involved.

[Anonymous]

Excellent - Glad it all worked out

[MK_Slinky]

Now that's what I call a first class service! Well done Quinnicus - Sony should make you head of 'Public Relations', your efficiency is a huge asset to Sony.

[Anonymous]

I dont think I can take credit for this one. It may have been a system error, and corrected itself. 

[MK_Slinky]

You're too modest, system error or not you were very helpful and that's what counts most here! I wish I had my own Sony contact, do they cost much! LOL!!

[BangorVicar]

Arrived today and................I won a PS4! Good times 

[Anonymous]

Bloody Hell !!!!   LOL  What good luck !

My address is.......

Congratulations by the way