after detaching earphone sound doesnt come through speakers

[JainFrancisJame]

My phone crashed and rebooted recently and after that wenever connect a headphone sound comes in the headphone but after i remove it from the 3.5 mm jack sound dusnt come through speakers, morever wenever i try to adjust the volume after removing headphone in settings or keypad phone gets very unresponsive .

[Thommo · Accepted solution]

Try performing a system repair as this will often fix issue - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[JainFrancisJame]

I did a system repair and the issue was solved for few hours and then phone crashed the following morning wen a call came and message came process.android.com is not responding.. And I rebooted the phone and there the headphone trouble returned. I did factory reset using an option in settings but the problem remained. Both times wen my phone crashed I was either charging the phone while using wifi or was doing so a few hours earlier prior to the crash....