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Audio lost after unplugged headphones on Xperia M (C1904)

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edusandovall
Visitor

Audio lost after unplugged headphones on Xperia M (C1904)

I have an Xperia M (C1904) and I bought it two months ago. Two days ago, when I plugged the headphones on the phone, the sound is still playing on the loudspeaker; I have to restart my phone with the headset plugged to be able to listen any sound on them, but unplugging it comes no sound from the phone itself, I have to restart it (without the headphones) to get sound back from the phone's main speaker. I've tried the software repair from PC Companion, but that doesn't solve my problem at all.

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profile.country.GB.title
zakirox
New

Hi;

its simple back up your data , do a factory reset repair your phone by using SUS http://www.sonymobile.com/gb/tools/update-service/ Slightly_smiling_Face have a nice day 

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3 REPLIES 3
profile.country.GB.title
zakirox
New

Hi;

its simple back up your data , do a factory reset repair your phone by using SUS http://www.sonymobile.com/gb/tools/update-service/ Slightly_smiling_Face have a nice day 

amir_oio2
Visitor

I have the same issue on my sony xperia SP .. and it doesnt make any changes to do a back up or a factory reset . just hope that sony release another build number 

j_sm
Visitor

sony became such a low class company after 2 months of using i got the same problem....annoyed by the product and sony....want to scold sony like anything..... they give us warranty and asking us to take to nearby outlet ...this sony guys are sick  and dumb... searching for solution............if u take to outlet they say it as hardware problem.........but all i did is upgraded firmware.....