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Sony KDL**HX923

profile.country.en_GB.title
Bravia55HX
Member

Sony KDL**HX923

Should i be worried, apparently complaints are comming in already for this new tv on dark verticle lines either side of the screen!, i have seen this before on the LG i had that went back for a full refund as it was the area where the ribbon cable joins at the screen for the backlight (could be seen from the front) i had 3 of them and the engineer said its not right, heres the pics of the Sony.

http://imageshack.us/photo/my-images/192/crease3.jpg/

http://i53.tinypic.com/wi2grc.jpg

this was originally posted on another forum and the poster stated that this is reported by german customers and uk ones, however i have been waiting months for my pre order and dont have it yet!!

Message was edited by: Bravia55HX923

Message was edited by: Bravia55HX923

Message was edited by: StartTheCar

Edited title in order to Sticky it, hope this is ok.

Message was edited by: -frank-

Edited links to work properly (originally double http)

535 REPLIES 535
profile.country.en_GB.title
Bravia55HX
Member

Hi,

Been there, done that,

and it was August build, which incidentally is not relevant anymore as build process remains unchanged.

profile.country.nl_NL.title
HalilB
Visitor

I made a deal with my reseller that i can switch the tv in october for a september build. I was under the impression that the creases should at least be minimized for newer builds. If that is not the case, there is no point in waiting for newer builds. What options are there if this tv is not able to get rid of the creases? The upcoming LG nano led tv? Or wait altogether for 2012 models of Sony and hope they dont exhibit the same or other "features"?

profile.country.en_GB.title
Jason-Jones
Visitor

Andy,

Good news, check out the AVF forum post :wink:

Cheers

JJ

profile.country.en_GB.title
Bravia55HX
Member

JJ,

thanks for that:smileywink:

profile.country.nl_NL.title
HalilB
Visitor

What's the good news?

profile.country.nl_NL.title
HalilB
Visitor

What's the good news?

profile.country.en_GB.title
Jason-Jones
Visitor

3rd replacement is much better, only has a very, very faint crease on the left now...

I would also be very interested in peoples feedback on this "fix": http://www.avsforum.com/avs-vb/showpost.php?p=21012134&postcount=7108

Some input from Sony would be great (but unlikely I guess)...

Cheers

JJ

profile.country.en_GB.title
Bravia55HX
Member

JJ,

thats interesting, i wonder why this has not been mentioned by Sony or even if they have ever used this process to fix the issue assuming that it would work.

profile.country.en_GB.title
abjtke
Visitor

Has anyone received the "two" extra 3d glasses that StarttheCar had promised to people who had "crease" issues and had opted for a replacement? I don't seem to have received anything so far.

profile.country.en_GB.title
Jason-Jones
Visitor

Any updates Andy???