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Cannot Register Vaio - Cannot get repairs

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razakhta
New

Cannot Register Vaio - Cannot get repairs

Hi

Can anyone please help me

 

I bough a very expensive s series laptop from Qatar - where I worked. I have moved home to London and cannot register it.

The model name is SVS15136PAB

The laptop only exists on SONY ME. But when I try to register it, this model name doesnt appear. so I am unable to register.

My laptop, despite being only 2 months old, has discovered a fault and won't load windows 8. I bough alot of pre installed software. if I repair it via 3rd party i will almost likely lose all the software. But in order to repair it via sony i need to register it!! Can anyone please help?

Thanks

1 REPLY 1
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Pascale_F
Moderator

Hi razakhta,

 

Sorry to hear that you are having issues with your Vaio.

 

If no-one from the Community gets back to you here, please do Contact Sony Support, who will be able to assist you.

 

Let us know how you get on.

 

Many thanks,

Pascale_F