Laptop wont turn on

[R00056164]

Hi my laptop wont turn on the last time I used it was Saturday. I've tried removing the battery, plugging in the charger but no joy. None of the lights will turn on even if the charger in inserted. Please help!!

[Anonymous]

Hi there

Try doing a power discharge:

1. Unplug power cable and take battery out of the laptop
2. Press and hold power button in for 30 seconds
3. Add battery/power cable back again, and try turning it back on again.

Cheers

[Anonymous]

Hi there

Try doing a power discharge:

1. Unplug power cable and take battery out of the laptop
2. Press and hold power button in for 30 seconds
3. Add battery/power cable back again, and try turning it back on again.

Cheers

[Pascale_F]

Hi there R00056164,

How frustrating! Someone from the Community may have some ideas for you to try, but if not, I recommend contacting Sony Support and they will be able to assist you further.

Thanks,

Pascale_F