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reset the device

SOLVED
HOR2
Visitor

reset the device

I have a xperia tablet z wifi.
I forgot my pattern lock.
And now I want to reset the device.
But I can not.
I press and hold volume + and power button.
But nothing happens.

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1 ACCEPTED SOLUTION

Accepted Solutions
Hampus
Champion

If you download and install Update Service to your PC you will get instructions how to perform a software repair. You can find SUS at the following link:
http://www.sonymobile.com/global-en/tools/update-service/

Make sure that your Tablet Z is powered OFF. Start Update Service and accept the license agreement > Press Start > Choose your unit (Tablet Z or Tablet Z Wi-Fi) > Press Next > Hold the volume down(-) button on your Tablet Z while connecting it to your PC and do not release the button until Update Service gives you further instructions.

Keep us updated!

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6 REPLIES 6
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Uliwooly
Expert

repair the phone with Sony Update Service

HOR2
Visitor

Thanks.
But the problem is that I have no access to my tablet.(it is locked.)
How can I do that?
HOR2
Visitor

I do not want to back up anything.
I just want to reset my tablet.
Hampus
Champion

If you download and install Update Service to your PC you will get instructions how to perform a software repair. You can find SUS at the following link:
http://www.sonymobile.com/global-en/tools/update-service/

Make sure that your Tablet Z is powered OFF. Start Update Service and accept the license agreement > Press Start > Choose your unit (Tablet Z or Tablet Z Wi-Fi) > Press Next > Hold the volume down(-) button on your Tablet Z while connecting it to your PC and do not release the button until Update Service gives you further instructions.

Keep us updated!

AndroidLover10
Visitor

hey, I have faced same problem on my tab and I resolved it . click here for resolution steps.

Hope this helps you also.

syd123
Visitor

its not working for me