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Restore pre-loaded diagnostic application for Sony Tablet Z2.

RÉSOLU
msisim1
Visiteur

Restore pre-loaded diagnostic application for Sony Tablet Z2.

Greetings to all! Somebody can help me?

I have casually removed pre-loaded diagnostic app for Xperia tablet Z2.

How I can restore this application?

I received last firmware update (23.0.1.A.0.167) for Xperia tablet Z2, but nothing happened.

App from market is not the same that was pre-loaded. In the market “Xperia Diagnostics”– v.1.02.47,

but pre-loaded was v.2.

Thank you.

Balises (1)
1 SOLUTION APPROUVÉE

Solutions approuvées
msisim1
Visiteur

Solution of a problem.

If someone has removed the preloaded applications it can be restored.

App "Total Commander" is required.
Path: ../etc/product/applications/.
In this folder there are next apps - "diagnostics", "dropbox", "facebook",
"officesuitepro" and some more.

Good luck!

Voir la solution dans l'envoi d'origine

10 RÉPONSES 10
Phy
Légende
Légende

you have two options, 1. use the xperia diagnostics app from the playstore or 2. factory reset the tablet with PC Companion
profile.country.GB.title
Uliwooly
Expert

Are you certain that you removed the preloaded app? have you rooted your device? 

Settings > about phone > Diagnostics 

Phy
Légende
Légende


If you want to use PC Companion 
@Uliwooly has posted this before

            PC Companion (PCC)
 http://support.sonymobile.com/gb/tools/pc-companion/
 
Bridge (for Mac)
 http://support.sonymobile.com/gb/tools/bridge-for-mac/
 

Alternatives on How to backup Xperias
 http://talk.sonymobile.com/thread/36355
msisim1
Visiteur

Thank you.

App from market is not the same that was pre-loaded. In the market “Xperia Diagnostics”– v.1.02.47,

but pre-loaded was v.2.

If I use factory reset, I will lost all updates.

msisim1
Visiteur

Unfortunately so. I have removed it by the app named "ProcessManager".

I have not rooted my device.

msisim1
Visiteur

Thank you.
If I use factory reset, I will lost all updates.

PC Companion does not keep system apps.

profile.country.GB.title
Uliwooly
Expert

You will have to re-download all apps and updates

msisim1
Visiteur

Thanks for advice, but I think this app "Diagnostics" is useful, but basically it is possible and to manage without it.

Too many time to reload all apps.

I think what probably to use apps "Diagnostics" and "Elixir2" from a market.

Sony promises updating Android 5.0 Lollipop for tablet. It is possible to wait.

I mean that with last firmware update we have app "Tools" with

Sony's "Back up & restore". May be something else will be.

profile.country.GB.title
Uliwooly
Expert

We'll have to wait and see regarding lollipop