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Apps keep opening

MWK2
Visitor

Apps keep opening

Hey I have had a z1 for a while and now it keeps opening apps on its own and it does it so fast it can even type it's texts and make calls it last for few seconds then it stops what could be the issue
1 REPLY 1
SophiaW
Enthusiast

Hi MWK2, welcome to the community!

Does the same issue occur in Safe Mode? I advise booting the phone in to Safe Mode so we can determine whether the issue is being caused by a third party app or not first. 

To boot your phone in safe mode press the power key until the Power Off message appears > hold your finger on Power
Off for 2-3 seconds until 'Reboot to safe mode?' appears > tap OK. To exit Safe Mode just power the phone off & then on normally. If the issue was not present in Safe Mode, that indicates a third party app is causing the issue. In this case exit Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep. If this doesn't help or you have found that the issue was still present in Safe Mode - you will need to run a software repair on the handset.