Please help the phone is not allowing me to click at any button at the top of th e screen eg. Wats app can't use the touch screen and can't click on the save button wen it comes to the alarm no touch screen capabilities only at top right hand side of screen
Then as @Thommo said, it is a hardware problem and you need to visit a local Sony support centre. I was eliminating software isuues by guiding you to Safe Mode, if it's still happens there then it's hardware.
