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Carol7

Hi.. I cant not watch videos in MP4 format, also I did a short video and I cant not see. Please your help urgently. Thanks.

Uliwooly

@Carol7

Are you sure its a MP4? download VCL player and try again, perhaps the videos are corrupted

SophiaW

Hi Carol7, welcome to the community!

Download VLC player here and play the videos through there. Let us know how it goes.

Carol7

Hi again, review videos and are ok. I download VLC player? Where is the link..? Please help

Carol7

Hi.. I' m Sorry I did not see the "here".. I could download VLC player and I can see the videos... But I do not know how a video?? I must directly by VLC player?? Or where?? Please help me..

SophiaW

Could you please clarify what you mean by that last post I didn't quite understand sorry Carol7.

Carol7

Hi.. Sorry.. I can watch videos normally,but I want to know why I dad to download VLC is a mistake the Phone? Tks. Rgds Caro

Uliwooly

@Carol7

Because just because it's MP4 it doesn't mean all MP4s are the same, you might want to transfer the videos with media go

Carol7

Hello again. I can not watch videos, install VLC, but still can not see. I put record and only audio is recorded. please help. I do not understand happens:smileycry: