Xperia Care Repair Status

[rbayerde]

Am dissatisfied contacted the repair status information from XPeria Care. I have sent my Z2 for repair on 19th August and a day later, the repair job was "received Device" status and has since (11 days) remained unchanged at this status. Does this mean that my device remains lie unrepaired?

[Hampus]

Hi,

Based on your text, it does not sound like the phone yet has been repaired. But since repairs is handled at a local level, I suggest that you contact your local support team which should be able to provide you with further information such as status:
http://support.sonymobile.com/global-en/contactUs/