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Always 20% of residual battery capacity

Sonyxz1user
Visitor

Always 20% of residual battery capacity

Hello together, my XZ1 Shows Always 20% of residual battery capacity. When I load IT the battery ist loded (I can See ist at the voltage of the battery) but the percentage value never changes. IT Always stays at 20%. When the battery ist full (I Take this state from the voltage) and I begin to unload it the value stays at 20% until the battery ist over and suddenly switches off. So No Idea what I can do, I found nothing in different forums, maybe Here Somebody has an Idea what to do. The Problem I have is, If there is a new system Update IT only Starts when the capacity ist Minimum 50%, but Here IT IS Always 20% so I can never Do an Update.

Thanks for your ideas

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