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ssrami

When playing my music on the YouTube music app some songs will not play unless I change my network preference to 3G only. WiFi and 4G works for 50% of my songs? I can't seem to understand what is at fault, the app, phone or network provider. Is anyone else having similar problems?

Martin1

Hi @ssrami, sorry to hear about this.

Have you been tried clearing the data for the Youtube Music app? This measure will reset all settings for the application which might do the trick. To do this, find and tap Settings > Apps & notifications > Show all XX apps > Youtube Music > Storage > Clear data > Tap "OK" > Restart the phone. Keep in mind though that it might also require that you log in to the app afterwards.

Also, since the app is manufactured by a third party, have you been able to get in contact with the app manufacturer in order to see if they have a solution or an explanation to the error codes in the images?

Try this and let me know how it goes!