Status bar disabled xzpermium

[Zenozone]

Since yesterday 4 august 2019 my Sony Xperia XZpremium stop to let me drag down the status bar. 

[Uliwooly]

@Zenozone 

are you able to see the notification bar? if you can, does your phone has a protective case, film and/or glass that might be causing this issue?

[Zenozone]

@uliwooly thanks for answer, but the problem is in the screen sensibility. I mean i did the text of the xperia  and as you can see the image below i can't delete the upper side of the screen. It seem all the top screen is gone. Is an hardware issue? 

[Uliwooly]

@Zenozone 

I'm afraid so, you will have to get it inspected by your Local Support