Sony a7rii uncontrollable settings

[Scottkeenleyside]

Hello,

I have an issue with my camera in which when I am trying to scroll through settings and use the buttons on the camera they go in a different direction and I cannot control which way they will move through the settings. Is someone able to help please?

thank you,

Scott 

[danardeng]

Probably you have an issue with the rear wheel.

I don’t think you can fix by yourself.

Try to use hardly the wheel with the camera off (rotate and pressure), just to try to self remove oxidation from contacts