Bonjour,
J'ai acheté un ordinateur portable ultrabook Sony il y a quelques jours et c'est la 3e fois que je le change (toujours sous garantie).
Assez souvent j'ai un écran bleu + redémarrage suite a une erreur "system service exception.
J'ai analysé les erreur grace au logiciel "WhoCrashed" dont voici u rapport :
crash dump file: C:\Windows\Minidump\010913-27970-01.dmp
This was probably caused by the following module: mfeavfk01.sys (Unloaded_mfeavfk01.sy+0x3CBF0)
Bugcheck code: 0x3B (0xC0000005, 0x4FC34000, 0xFFFFF8801C860BF0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mfeavfk01.sys .
Google query: mfeavfk01.sys SYSTEM_SERVICE_EXCEPTION
crash dump file: C:\Windows\Minidump\010913-26676-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7B040)
Bugcheck code: 0x3B (0xC0000005, 0x38839000, 0xFFFFF8801A7C5BF0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Merci de votre aide et de m'indiquer quel format de fichier supportent les pieces jointes.
