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Hello again all :smileyplus:
Sorry I haven't been back to inform any of you what has been going on in my situation, but I will try to do so now.
So around a month ago, I had enough, I think from my forum posts here it was quite obvious that I had had enough of my Sony KD49X8305CBU 49" 4K Ultra HD TV. 
It had begun crashing pretty much every day. I could'nt install any apps otherwise that would just exasperate it, and after each crash I did as stated, the full factory reset. In the end I didn't even bother to sign into Goggle and would just skip everything so I could use it for a day or two at most before the next crash and thus the next factory reset. 
I had already been back to the retailer who sold it to me around 6-7 times to tell them this and they kept saying, just wait for the next firmware to fix it's issue's and everything will be ok. 
So instead of going back to the retailer who obviously had training in fobbing people off, I contacted their head office. I argued, and argued my case until they agreed to come and collect it, to investigate themselves if anything was wrong with it. Bless them, they even lent me a 32" HD telly in the mean time. 
Well after 3 weeks I got a telephone call, and they said, what I thought was pretty obvious. That indeed there was a fault with it, or to be more precise, there where faults with it. And that their engineer's had replace several parts (3-4) including the Mainboard/Motherboard, and that it is ready for redelivery. Of course at this point I kicked off a gooden, and refused it back. 
I stated it wasn't fit for purpose and that there was no way in hell I was having it back. So management phoned and we argued some more. In the end I have been offered an exchange for it. I paid around £1000 for it, which they will either give back to me or deduct from another TV. 
So thank you to all you good and smart people here on the forums for giving me input and explaining my rights to me here. I finally got somewhere with it. 
I have spent the last week looking at the spec's of the Samsung's Quantum Dot TV's and LG's and Panasonic's TV's. As now I can get one with HDR and even Dolby Vision if I feel it's a decent worth while addition to my home. :smileyinfo:
It's such a shame that nobody makes a 32" HD 1080p TV anymore as I'd be happy with just that.
4K, HDR be it 10 or whatever, Dolby Vision in my opinion are just stop gaps, and not really what I'd call a smart investment. As other manufactures (Dell already have 5K screens available) and from what I gather 8K Panels are starting to go into production as we speak. :smileyinfo:
So whatever I get this year will also be out of date next year.
So their you go. My experience with Sony's 4K "What Hifi" Winner was rubbish. 
I advise anybody else, like other's did here for me, to take them back whilst you can. The retailer has said to me that their experience this year is if you want a TV that just works. I.E, you just turn it on and it's good to go, it's a Panasonic. Sony really shouldn't release unfinished hardware on to the market and use support to fix them as an after thought. But that's what they seem comfortable in doing at present. I believe it will be the same thing with the PlayStation Neo, but hey, I will have to wait and see.:smileymrgreen:
If you've got one, take it back whilst you can.:smileyalert:
Thank you everybody here for giving me the courage to do so, as I'm English and tend to shy away from confrontation. Thank you. I mean that. Kudos to you all.
As a final update, I have been invited by Sony to discuss the matter with them, which I won't. They have sent me several email's asking for my opinion, which I haven't answered as I probably would not be so polite. And to think when I worked for them, I thought they where the best, and so generous too.
What happened?
Anyways, I hope good karma comes to you all for you invaluable input 
Kind regards 
Richard
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