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2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

6,373 REPLIES 6,373
Brigante01
Member

Hope not! Mine was set to auto download in the background so it would have done it either way.

 

65% done at the moment... Could still cancel...

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theshamelessmanc
Member

@MrLizard.... was thinking the same thing! For those in the UK doing the update, are you manually doing it, or auto? I am in the mind of turning off auto until this is a confirmed fix!

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rsebre
Member

Ive got the X83C and after hearing others state they are getting an update, Ive gone to Settings/About/System Update and let it also download. It's such a shame as I wanted really to be able to save a copy for further inspection.:smileyinfo:

kind regards all

Richard

MrLizard
Member

I had to do a manual update, but its definitely happening!

 

OK, update downloaded.  Just kicked off the installation.  See you on the other side! :thumbsup:

Brigante01
Member

Could it be because of all the complaints they've decided to launch what was working in the firmware yesterday and left the bit they found an error in out?

DarrellM
Explorer

I have a KDL-43W807C and I'm getting an update now. 

It would seem that the pressure on Sony to release something on todays promised dealine was too great and they have released an update of some sorts after all.

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theshamelessmanc
Member

@MrLizard suspense......... LOL

elraouk
Member

Good luck people!  Am hoping there is some good news, as I really don't want to buy a Samsung. 
johndstephen83
Explorer

Is it possible and Sony have listened - making a small software update today available?

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Brigante01
Member

@MrLizard same, could be a whole load of bricked TV's soon lol!