4 red leds blinking after latest update (KD55XE9005)

[marcobremb]

After the update my TV doesn't turn on and show a 4 red leds blinking.

I have tried an hard reset, but nothing happened. What can have happened? 

[amalvas]

How can I know if my tv will apply update without my permission?

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Ok I've disabled automatic download software during standby.

[stormyuk]

Wow, so the TV can actually brick itself? I am at work and can't disable this automatic update, hope I have a TV to go back to!

[Kuschelmonschter]

Something similar happened last year, see here. This Android TV OS is so out of control on those Sonys...

[marcobremb]

They said the technician will come not before monday or Tuesday 

[Dazza1179]

I chased Sony up this morning, they have received my TV, and handed the replacement process back over to my local service centre.  

I’ve just called them, the unit is on order but won’t be with them until after the weekend!!

[zer0ner0]

My TV was handed over to the local Sony service center (Thessaloniki, Greece).

I will hear from them after the weekend.

According to them (and the relevant internet results) red LED blinking x4 refers to hardware problem. Such a coicidence with the firmware update? Before that the TV was fuctioning just fine.

They said they will start with a software update and escalate...

[Kuschelmonschter]

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@zer0ner0  schrieb:

Such a coicidence with the firmware update?

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No coincidence. Many hardware parts in the TV require some sort of software/firmware which gets loaded by the main firmware. So a main firmware update can brick certain hardware parts beyond user recoverability for sure.

[zer0ner0]

Yes, I know, I was just trying to be sarcastic.

That is what I was trying to explain to the technician at the service center when he referred to the hardware escalation.

I strongly doubt that there is a major hardware fault, just the hardware does not have the appropriate firmware.

[marcobremb]

Here in Italy they send the local Sony-affiliated technician at customer's home first

[zer0ner0]

A convenient and client centric approach, but in this case I think it's a waste of time.