4k video jerky from USB

[Imike77]

Hi,

I have a 65XE85 4k UHD tv. When I try to play any 4k movie from USB (3.0) is jerky. When I play them from NETFLIX they are perfect. What is the problem?

[Sean_Mc]

Hi Mike,

It might have something to do with the speed of your USB Drive.

Can you let me know which Drive you are using?

Thanks,

Sean Mc

[padlad]

It may be the crappy stock media player, I had the same issue (different model), I just installed a different player off the Play store and its been perfect since!

[Imike77]

Hi,

I use Seagate Expansion 2TB USB 3.0 Portable 2.5 inch External Hard Drive.

I don't think the problem is with the HDD, what do you think?

Thanks

[Imike77]

Which player do you use?

[padlad]

@Imike77 wrote:

Which player do you use?

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Archos Video Player, depending on what you are trying to play, you might have to also install 'All codecs for Archos Video' as well, I opted for this one because you can set the audio out to optical because I have a sound bar. You could try VLC Player as well or MXPlayer?