Audio socket and the 49X8309C TV

[hmaisey]

When I connect headphones to the audio socket of the TV it cancels the audio from the TV itself. I dont want that.

My issue is that I normally have the volume at around 20 while my wife who is partially deaf needs it at 60+.  I wanted the headphones for her so she can adjust her own volume while i listen to the TV.

However i cant get headphones *and* the TV to provide audio simultaneously.

[Anonymous]

Hi there

In the Sound Settings of the TV, you need to switch ON "Headphone Speaker Link".  This option will be available once the headphones have been connected.

Cheers

[hmaisey]

Thank you for the info. However I have checked (several times!) and the "headphone speaker link" is not an option I can find.

What I have found is that if I use the digital link with a sound bar then that does allow separate headphone usage. However that isnt really a permanent solution for me at least.

[Anonymous]

Hi there

Please check again, the option is there.  See Photo below:

Cheers

[hmaisey]

Those menu items are apparently nothing like mine. What I can see under Sound is the following (apologies for awful picrture!).

[Anonymous]

Hi there

Thanks for the photo, as it tells me that you are pressing the "Action Menu" button on the remote control

Please follow these instructions:

1. Connect the headphones to the headphone socket of the TV
2. Press the HOME button on the remote control
3. Scroll down to the botton and highlight "Settings"
4. Press [OK] on the remote control
5. On the top row, scroll across to "Sound" and press [OK] on the remote control (4th icon on the right)
6. Scroll down to "Headphone speaker link" and press [OK]
7. Choose the option of "ON" and press [OK]
8. Go back to TV by presssing the "TV" button on the remote control
9. Done

Cheers

[hmaisey]

Ah. My error. I found the other menu first. (Why have 2 menus with Sound settings?).

I followed the instructions and do get the screen you indicate - except the "Headphone speaker link" is already set to "ON" 😞

[Anonymous · Accepted solution]

Hi there

Try turning it OFF.  I may have got my OFFs and ONs the wrong way round

Cheers

[hmaisey]

Perfect thank you. I should have read the description of the ON/OFF.