FREESAT SET UP HELP NEEDED

[arthurx1234]

i have sony bravia  tv and i have a wideband lnb how do i set up freesat?

I have 1 Sky q box and 1 mini box

thanks

Arthurx1234

[LightFoot]

Hi @arthurx1234 

The starting point for any request for help is the full model number of your TV. It will start with KD- or XR-.

Unless you specifically specified that you wanted to keep an existing FreeSat setup when you ordered Sky Q then it will impossible to add normal FreeSat as you needed a Hybrid LNB. Wideband LNBs only work with the new 4K FreeSat boxes and don’t work on most TVs including Sony.

[arthurx1234]

Hi

thanks

The model number is XR 65A84K

Arthurx1234

[LightFoot]

Hi @arthurx1234 

Thanks for that. So you cannot set up FreeSat on your TV with a standard wideband LNB. If you have a look at the LNB connections at your dish you should see that all the ports are in use. If you do have a Hybrid LNB then need a satellite installer to add and feed the cables to your TV. You could enquire about them installing a Hybrid LNB if you don’t have one.

[arthurx1234]

Thanks for the info, will get a price from a local installer as i think sky would possibly overcharge

arthurx1234

[LightFoot]

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@arthurx1234 wrote:

Thanks for the info, will get a price from a local installer as i think sky would possibly overcharge

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Hi @arthurx1234   Sky would not be interested. They only fit a Hybrid LNB if ordered in advance and the cabling is already in place. They have zero interest in FreeSat.