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google home not detecting android tv

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stephen123
Explorer

google home not detecting android tv

hi everyone

just purchased a Sony android tv KD-49XG8396 and trying to connect my google nest mini to it, but its not detecting the tv, both are on the same network, any ideas please

thanks

4 REPLIES 4
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Sean_Mc
Moderator

Hi Stephen, 

 

Have you tried resetting your TV?  You can see more details on how to perform this here.

 

Let me know how you get on?

 

Best wishes,

Sean 

 

 

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stephen123
Explorer

Hi thanks for the reply, have tried resetting the tv, but still the same, when I try to add new devices from the google home app, it's not detecting my tv, and it's on the same Wi-Fi as my phone 

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Pascale_F
Moderator

Hi Stephen, 

 

It's best to contact Sony Support about this.

 

Thanks, 

 

Pascale

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stephen123
Explorer

Reply back from Sony support, says google nest is not supported by my tv, bit disappointed